Privacy policy

Last Updated: 11/12/2024

1. Introduction

At CORE K9, we respect and prioritize the privacy of our customers. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding your information. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Including your name, email address, phone number, and shipping address, collected when you make a purchase or subscribe to our newsletter.
  • Payment Information: Such as your credit or debit card details when processing a purchase, which is securely processed by our third-party payment providers.
  • Browsing Information: Including your IP address, browser type, and browsing activity on our website, collected to improve user experience and website functionality.

3. How We Use Your Information

CORE K9 uses your information for the following purposes:

  • To Fulfill Orders: Processing and delivering orders, confirming transactions, and providing order status updates.
  • To Enhance Customer Service: Responding to inquiries, feedback, and customer support requests.
  • To Improve Our Services: Analyzing website usage and feedback to improve our products and services.
  • To Send Promotional Material: With your consent, we may send you information about products, offers, and promotions. You can opt out at any time.

4. Information Sharing and Disclosure

We do not share, sell, rent, or disclose your personal information to third parties for marketing purposes. We may share information in limited cases, such as:

  • With Service Providers: Trusted third-party providers who assist us in order processing, payment processing, website hosting, or marketing activities, under strict confidentiality agreements.
  • Legal Requirements: If required by law, we may disclose information to comply with legal proceedings or protect the rights and safety of CORE K9 and its customers.

5. Data Security

CORE K9 takes data security seriously and has implemented reasonable safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the Internet or electronic storage is entirely secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. You can manage your cookie preferences in your browser settings.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct or Update your information if it is inaccurate or outdated.
  • Request Deletion of your data under certain circumstances.
  • Withdraw Consent to receive marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Changes to Our Privacy Policy

CORE K9 may update this Privacy Policy periodically to reflect changes in our practices or relevant regulations. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

CORE K9 Customer Support
Email: Contact@COREK-9.com
Phone: 833-426-7359
Mailing Address: 4833 Berewick Town Center Dr, Unit E #116, Charlotte, NC 28278