Shipping policy

1.Β Order Processing Time

  • All orders are processed the next business day after they are placed. Orders received on weekends or holidays will be processed on the next business day.
  • Please allow 1-2 business days for processing before your order is shipped or delivered.

2.Β Shipping Methods and Delivery Time

  • We offer both shipping and delivery options based on your location.
  • Standard Shipping:Β $9.99 per order. Delivery time is 1-3 business days after processing.
  • Local Delivery:Β Available for $6.99 in select areas. Delivery is within 1-2 business days after processing.
  • Free shipping or delivery may be available for orders over a certain amount or during promotional periods.

3.Β Shipping and Delivery Costs

  • Shipping and delivery costs are calculated at checkout based on your location and order weight.
  • Free shipping and delivery may be available for orders above a certain amount or during special promotions.

4.Β Delivery Areas

  • We currently ship to the contiguous United States.
  • Local delivery is available in select areas. Please contact us at contact@COREK-9.com to see if you qualify for local delivery.

5.Β Order Tracking

  • Once your order is shipped or scheduled for delivery, you will receive an email with tracking or delivery details to monitor the status.

6.Β Missed Deliveries or Incorrect Addresses

  • It is the customer’s responsibility to provide accurate shipping or delivery information. CORE K9 is not responsible for orders shipped or delivered to incorrect or incomplete addresses.
  • For missed deliveries or incorrect addresses, please contact us immediately at contact@COREK-9.com, and we’ll assist in resolving the issue.

7.Β Perishable Product Considerations

  • Since our products are perishable, we recommend ensuring someone is available to receive the package. All orders are packaged to maintain freshness but should be refrigerated or frozen upon arrival.

For any additional questions about shipping and delivery, feel free to contact us at contact@COREK-9.com. We appreciate your business and look forward to serving you and your furry friend!